Privacy Policy
Last Updated: 10 October 2026
Samui Unlocked respects your privacy and is committed to protecting any information you choose to share with us. This Privacy Policy explains what information we collect, how it may be used, and the choices available to you when using this website.
1. Who We Are
Samui Unlocked is an independent online guide to Koh Samui, operated by Samui Media Group, a trading name of CSS Web Design Co., Ltd.
2. Information We Collect
We may collect information when you browse the website, contact us, submit business details, request updates, or interact with our pages.
- Contact information: such as your name, email address, phone number or WhatsApp number when you contact us.
- Business information: such as business names, descriptions, images, locations, websites, social media links and contact details submitted for listings.
- Usage information: such as pages visited, browser type, device information, approximate location, IP address and timestamps.
- Cookies: small files used to improve website performance, understand usage and support basic website functionality.
3. How We Use Information
We use information to operate, improve and maintain Samui Unlocked.
- To respond to enquiries.
- To create, update or manage business listings.
- To publish submitted business information, where appropriate.
- To improve website content, search, categories and user experience.
- To monitor website performance and general usage.
- To protect the website from spam, misuse or technical issues.
- To comply with legal obligations where required.
4. Cookies & Analytics
Samui Unlocked may use cookies and analytics tools to understand how visitors use the website. This helps us improve content, navigation and performance.
You can manage or block cookies through your browser settings. Some website features may not work as intended if cookies are disabled.
5. Business Listings
Businesses may provide information such as business names, contact details, websites, social media profiles, descriptions and images for inclusion on Samui Unlocked.
By submitting information, you confirm that you have the right to provide that content and grant permission for it to be displayed on the website.
6. Sharing Information
We do not sell personal information.
Information may be shared only when needed to operate the website, use trusted service providers, comply with legal obligations, protect our rights, or publish business listing information that has been submitted for public display.
7. Third-Party Links
Samui Unlocked may link to third-party websites, social media pages, booking platforms, maps, payment pages or business websites. We are not responsible for the privacy practices, content or security of third-party websites.
8. Data Security
We take reasonable steps to protect information from unauthorized access, loss, misuse or disclosure. However, no method of online transmission or digital storage is completely secure.
9. Data Retention
We keep information only for as long as needed to operate the website, manage listings, respond to enquiries, maintain records or meet legal obligations.
10. Your Rights
You may contact us to request access to information we hold about you, ask for corrections, or request removal of information where appropriate.
For business listings, we may need to retain certain records for administrative, legal or verification purposes.
11. Changes To This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
12. Contact Us
If you have questions about this Privacy Policy or would like information corrected or removed, please contact:
Samui Unlocked
Email: info@samuiunlocked.com
